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$10 Dolla Drama

January 27th, 2007 at 02:34 pm

A few months ago I received a letter in the mail from the brick & mortar bank where I have my checking account. The letter stated that if I completed 2 automatic bill payments by 12/31/06 I would receive a $10 bonus award.

The only bill I pay each month is my personal credit card-- Mr. Bean takes care of the rest. I already had my credit card set up to automatically deduct from my checking account, but I figured I could do the reverse for 2 months and get the $10 bonus.

The $10 bonus was never deposited. I called the bank's 1-800 number and waited while the CSR researched the situation. He politely informed me that this offer must have come from the local branch and to contact the local branch to get the $10.

I went to my bank, and in typical fashion, the teller (a sarcastic little 20 year old) doesn't know what to do, so but says, "Well, if you are so hard up for $10, I'll call to the main branch and see what they know". He calls the main branch, they tell him just to put $10 in my account. The teller does so, but says, "Ok Beanie, I deposited the $10, but don't go stealing any more money from me." Granted, I know this little doofus was trying to be funny, or flirt or whatever, but I was annoyed. It was unprofessional of him to joke with me like that. I had to bite my lip and to refrain from saying,....well, I’ll take the high road and refrain from writing what I refrained from saying.

Fast Forward 3 days:

Last night I was reconciling my account in Quicken (I do this manually and not through the automatic download option), but I couldn't quite figure out why my checking account was off when all the transactions seemed to be present.

Finally, I noticed that annoying little teller DEDUCTED $10 from my account rather than DEPOSIT it.

I guess I'll be going back to the bank. I'm going to go on the same day and time so I can deal with the same little twit again. If he gives me any lip, I'll be ready to give it right back to him!



Posted in Confessions | 6 Comments »

6 Responses to “$10 Dolla Drama”

  1. Ima saver Says:
    January 27th, 2007 at 03:08 pm 1169910507
    1169910507

    What a pain in the ........!!

  2. Amber Says:
    January 27th, 2007 at 03:47 pm 1169912824
    1169912824

    I would be so upset, good luck. Speak to the manager when you go in

  3. nance Says:
    January 27th, 2007 at 04:06 pm 1169913971
    1169913971

    I think the manager might like to know that a little twit is working there!

  4. scfr Says:
    January 27th, 2007 at 08:02 pm 1169928123
    1169928123

    Whoa - That teller needs to be taught to keep those kinds of thoughts to himself. I would probably speak to his supervisor about him!

  5. debtfreeme Says:
    January 27th, 2007 at 11:54 pm 1169942075
    1169942075

    Talk to the manager of the bank. Customer service like that needs to be "rewarded" with a conversation. There is no reason why someone should EVER talk to a customer like that. None! I would fire an employee for being so impolite and rude to a customer. I would not even think twice about it.

  6. paigu Says:
    January 28th, 2007 at 08:38 pm 1170016688
    1170016688

    Darn those "young'uns." You should tell the manager about that "customer service."

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