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Overcharged!

January 22nd, 2008 at 04:16 am

It pays to review your receipts and purchases! I've had two overcharge incidents already this week.

Incident #1:
I recently bought 2 pairs of running shoes online. My e-receipt was for $119.15 but my credit card was charged $154.35. I emailed customer service and they said the problem would be fixed-- you better believe I'm going to watch my statement to make sure it is! That's a $35 difference!

Incident #2:
We pre-bought heating oil at $2.699 / gal, but the invoice following the latest delivery was at $2.711/ gal. When all is said and done, I was only overcharged a few dollars, but I'm going to call and get it corrected. It's not right, and if they're doing it to me, I wonder if they are making this "mistake" with all the pre-buy customers!

Interestingly, I shredded a bunch of old receipts from a few years ago earlier this evening, including our pre-buy oil receipt from August 2004 when we paid 1.499/ gal!

I most likely wouldn't have caught either of these mistakes prior to my financial conversion. Ahh, the lessons learned!

3 Responses to “Overcharged!”

  1. Amber Says:
    1200979375

    Wow $35 over chargeFrown In regards to incident #2 I would call as well, can you imagine how much money they would make if they over charged everyone and no one called?

  2. scfr Says:
    1201011980

    Good for you!

  3. Maismom Says:
    1201015967

    I agree. I always check my receipt because cashiers make errors all the time!

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